Logo Design Services
mediabrandgroup.com offering risk-free services for logo design. To provide maximum customer satisfaction we have listed down terms and policies by which you can claim your money back 100%.
How we will transfer money in your account? When we initiate and agreed on money back agreement, Our finance will initiate the process which takes at least 6 to 8 working days to refund in your credit or PayPal account. Refund policy will not be effective if any of the following events occur,
- If you have purchased our promotional packages or discounted offers then you will not be allowed to claim 100% money back.
- If you already approved our logo design concept then you will not be allowed to claim the money.
- If you hire another company at the same time when we are working on your logo design then you will not be entitled to claim a refund.
- If you have approved more than 3 drafts of your logo package then you will not be entitled to request a refund.
- If the logo project canceled for an irrelevant reason by mediabrandgroup.com
- If you have purchased any custom logo packages and unable to communicate with us within 6 weeks.
- If there is any misbehave or misconduct in communication with the project manager. The company will not give you a 100% refund.
If you are not falling in any of the above events then you are entitled to claim money back guarantee offer.
If you still have any question feel free to ask!
Click here to submit your question. Our team will get back to you within 24 hours.
Graphic Design Services
The deposit payment specified in your contract is non-refundable. Requests for refunds, after the deposit payment’s associated Milestone Tasks have been achieved, must be presented to media brand Creative in writing. Refund requests must be made prior to media brand Creative receiving written or verbal authorization or approval of acceptance of services performed. After a proof has been accepted, no refund is available on graphic and design services.
Web Development Services
The deposit payment specified in your contract is non-refundable. Requests for refunds, after the deposit payment’s associated Milestone Tasks have been achieved, must be presented to media brand Creative in writing. Refund requests must be made prior to media brand Creative receiving written or verbal authorization or approval of acceptance of services performed. In the event that the deposit amount does not fully cover the development time spent on the project (@ $90/hr), and other expenses related to development of the project, than additional payment will be due. Please refer to the specific details found in your project propopal and agreement
All refund requests must be received in writing. U.S. Postal mail and fax notifications are acceptable. Phone requests will not constitute acceptance of any refund request.
Non-refundable Services:
The following payments are not refundable.
* Payments made for Milestone Achievements
* Payments made for Website Maintenance
* Payments made for Application (software) Development
How Refunds Are Processed
Unless your contract states otherwise, payments made to media brand Creative by credit card will be refunded to the card that the payment was made with. Cash or Check payments will be refunded by Check only.
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